The Apple Music Album Motion artwork submission service is generally non-refundable once the files have been delivered to Apple. The fee covers the specialised process of reviewing and submitting your Apple Music Album Motion artwork to strict platform guidelines, so we strongly encourage you to carefully review all technical and creative requirements before submitting your order.
Exceptions:
Rejected Artwork: If we review your submitted artwork and determine it is unsuitable before delivery, and you are unable to correct the issues to meet the platform’s standards, a refund may be considered.
Case-by-Case Basis: For exceptional circumstances after delivery, please contact Artist Relations for advice, as these are handled individually.
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