Basic or Plus Accounts
To update any aspects of your release after distribution, you simply need to add and pay for a new version of it via your EmuBands account, with any changes made. Once our team have distributed your new release version, get in touch with us to request a takedown of the previous one. You’ll find instructions for how to request a takedown further down in this guide!
Alternatively, you can upgrade to EmuBands Pro or EmuBands Premium within the Subscription section of your account, and request an update for any of the following issues below.
EmuBands Pro and Premium Accounts
If you need to update any of the following, get in touch with your Account Manager and we should be able to update the releases for free, with no need for you to add a new version:
– Track Title
– Version Information (e.g. ‘Acoustic Version’)
– Release Title
– Label Name
– Release Date
– Pre-Order Date
– Composer, Producer, Arranger and Lyricist
If you need to update any of the following, then you will need to add and pay for a new version of it via your EmuBands account, with any changes made. Once our team have distributed your new release version, get in touch with us to request a takedown of the previous one:
– ISRCs
– UPCs
– Running Order / Track-listing
– Audio
– Artwork
– Artist Names / Credits
How do I remove a release from a Store/DSP?
There are no charges for removing a release.
Go to the ‘Releases’ tab within your Dashboard, and open the release you want to remove by clicking ‘Edit / View’. Scroll down to ‘DSPs selected’, and then click ‘Edit DSPs’.
From here, you can choose which Stores/DSPs you want your release removed from. You can remove your release from an individual Store/DSP without removing it from every platform, or select multiple Stores/DSPs if required.
Once you’ve made your selections, click Submit and confirm your changes.
We’ll process your request within 1 working day. Once processed, you can generally expect the changes to be reflected on the relevant Stores/DSPs within 48-72 hours.
If you’re on EmuBands Pro or Premium, you can also contact your EmuBands Account Manager, who can handle the removal request on your behalf.
Can I remove individual tracks from a release?
No. It isn’t possible to remove individual tracks from a release without removing the entire release from that Store/DSP.
If you want to change the track listing of a release that’s already live, you’ll need to remove the current version and add a new version to your EmuBands account with the updated track listing.